1. Information we collect
When you shop with us, subscribe to our email list, or interact with our website, we may collect the following:
- Contact information — name, email address, phone number (if provided)
- Shipping & billing information — mailing address, billing address
- Order details — products purchased, order value, purchase history
- Account information — username and password if you create an account on mybathbarstore.com
- Communication history — emails or messages you send us directly
- Technical data — browser type, IP address, pages visited, time on site (collected automatically via cookies and analytics tools)
- Marketing preferences — your opt-in/opt-out choices for email communications
We do not collect payment card numbers. All payment processing is handled securely by third-party processors (such as Stripe or PayPal), and we never see or store your full card details.
2. How we use your information
We use the information we collect to:
- Process and fulfill your orders, and communicate about them
- Send order confirmations, shipping updates, and receipts
- Respond to your questions, requests, or complaints
- Send marketing emails and newsletters — only if you’ve opted in
- Deliver digital downloads you’ve requested (such as our free skin care guide)
- Improve our website, products, and customer experience
- Comply with legal obligations
- Detect and prevent fraud
We will never sell your personal information. Ever.
3. Who we share it with
We share your information only with trusted service providers who help us operate our business. These include:
- WooCommerce / WordPress — our ecommerce platform
- Klaviyo — our email marketing platform
- Payment processors (e.g., Stripe, PayPal) — to securely handle payments
- Shipping carriers (e.g., USPS, UPS, FedEx) — to deliver your orders
- Google Analytics — to understand website traffic (anonymized data)
Each of these partners is contractually required to protect your data and use it only for the services they provide to us. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
4. Email communications
If you subscribe to our email list — whether through our website, a product purchase, or a free resource download — you’ll receive emails from My Bath Bar LLC, including educational content, product updates, and promotional offers.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email, or by contacting us directly. We will honor all opt-out requests promptly.
Transactional emails (order confirmations, shipping notices) will still be sent regardless of marketing preferences, as they are necessary to complete your purchase.
5. Cookies & tracking
Our website uses cookies — small files stored on your device — to provide you with a better experience. These include:
- Essential cookies — required for the site to function (e.g., keeping items in your cart)
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies — used to track the effectiveness of our advertising (e.g., Meta Pixel, if active)
You can control cookies through your browser settings. Disabling cookies may affect some functionality on the site, such as your shopping cart.
6. Data retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are typically kept for a minimum of 7 years for accounting and tax purposes. If you request deletion of your account or data, we will honor that request unless retention is required by law.
7. Your rights
You have the right to:
- Know what personal information we hold about you
- Request a copy of your data
- Correct any inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent where consent was the legal basis for processing
To exercise any of these rights, contact us at the information below. We will respond within 30 days.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
8. Children’s privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
9. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses SSL encryption (https), and access to customer data is limited to authorized personnel only.
No method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the bottom of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact us
Questions about this policy or your data? We’re here.
My Bath Bar LLC
Hampton, Georgia
Website: mybathbarstore.com
Email: hello@mybathbarstore.com